Your front desk, open 24 hours a day.
Every call answered in under 3 seconds. Every caller identified. Every request logged and submitted for staff review — automatically, around the clock.
Live call activity
Everything a receptionist does — automated
Nexagent handles the full call lifecycle: answering, identifying, logging, escalating, and notifying — so your staff can focus on care, not calls.
Answers in under 3 seconds
Every call is picked up instantly, day or night. No hold music, no missed calls, no lost leads.
Caller identification
Recognises returning patients and customers against your CRM — no need for callers to repeat themselves.
Appointment request handling
Collects date, time, and reason — submits the request for staff review before anything is confirmed.
Knowledge base answers
Pulls accurate answers from your uploaded documents, FAQs, and URLs so callers get real information.
Emergency detection & escalation
Identifies emergency keywords and immediately routes the call to on-call staff or your escalation number.
Staff notifications
Submits structured notifications for every call that needs human follow-up — nothing slips through.
Multi-language support
Handles callers in multiple languages so your business is accessible to every patient or customer.
Voicemail & callback capture
When a caller prefers to leave a message or schedule a callback, the AI handles it gracefully.
Always human-in-the-loop
Nexagent submits requests — it never books, confirms, or cancels anything on its own. Your staff reviews every appointment request before a patient hears back. You stay in control; the AI handles the work.
Ready to never miss a call again?
Book a 20-minute demo and see your AI receptionist handle live calls.
Book a Demo